Just wanted to let you know that Beth did a fantastic job! It was the first time I left our kids without being fully asleep... Beth managed the situation brilliantly! I'm very glad & delighted that this night worked out so well. Thank you for your great input getting Beth for this job! She speaks a little bit of German too. Although I think our "oldest" preferred English... ;) and she can sing all the great songs..! Our oldest wanted me to sing "Old MacDonald" the next day... I haven't got a clue how the song really goes. I'm sure you've heard that before: Beth is great! My husband wanted to take her right back home as our full-time nanny.
Thanks again! It was a pleasure with your agency! We'll certainly recommend you.
We undertook a significant amount of research when deciding to use a nanny agency; we knew our brief, or thought we did. Having discussed it through with a number of companies, all routes led back to Nannyplus. We had received very good recommendations from a number of colleagues, in addition, their thoroughness, knowledge of their market, attention to detail plus their personalised offer made them stand out above the rest and impressed us.
The end result is we have our nanny who we are delighted with, as are our children.
Jacqui and Marc Davis
I had reason to look for a nanny at short notice, regretfully at a time in my life that had been difficult for personal reasons.
I took the decision that I needed childcare support and contacted nanny agencies stating my needs and outlined my situation; Nannyplus Childcare stood out. Di Williams was the agent that totally impressed me with her thoroughness and understanding of my needs, she made an appointment to see me and quickly grasped my situation and needs.
Within 48 hours I was interviewing candidates and within 4 days I had appointed a nanny. For want of a better description, Di held my hand all the way and for this I was very grateful.
Di is a caring professional and clearly very knowledgeable. She offered me so much support in terms of how to recruit a nanny and what I needed to know in terms of how to structure the interviews, employment contract, pensions etc. She goes above and beyond and was always on the end of the phone to answer my questions.
It's been a very positive experience, and I would have no hesitation in using Nannyplus again if the situation arose; I have already recommended them.
Everything was perfect, Lyndsey was able to swiftly 'break the ice' with our little daughter and I think both of them had a good time together.
The way you provide your Service comes across as highly professional and the attention to details you put in really shows and was one of the things that I personally liked a lot.
Considering this was a booking from abroad I am very happy it was that swift and easy to arrange.
I'm not a big fan when it comes to 'absolute ratings', but I would give you and Lyndsey a 10 out of 10 without hesitation.
All the best from Germany, have a merry Christmas and a happy (and successful) New Year.
Firstly, please allow me to say again how grateful I am for all the time and effort that you put into finding us a nanny. You really did make the whole experience a pleasure, especially with the time that you put into coming to see me. I honestly couldn’t think of any way that you could make your offering any better – all of my communication with you, as well as the broad range of candidates and information on each one, and the quality of candidates, was fantastic.
I will definitely get in touch should we ever need your services in the future; and will be recommending you to anyone I know who is looking for a nanny.
Also, please do convey to all the candidates how impressed I was with their knowledge of childcare, the effort that they put into their interviews and their interaction with our daughter. I really would be hard-pressed to find any faults with any of them which made my ‘who to choose’ decision doubly hard, and is again a testament to your professionalism.
My decision has been made now and I am delighted with our choice, thank you for your final guidance and support particularly for taking so many of my calls during out of hours. Wishing you all the very best!
Searching for a maternity nanny was not something I had done before and I approached the task with great trepidation. However, my fears were allayed following a recommendation of Nanny plus. I felt that they were the only nanny agency to listen to what I wanted; they placed great emphasis on understanding my concerns, needs and requirements. I felt comforted by the home visit and the excellent vetting process that all candidates undergo. I have recommended a number of my friends to Nanny plus. We have also used them for an Emergency Nanny and for regular babysitters.
I just wanted to say a big “thank you” for finding us our very own Nanny McPhee all those years ago – it’s nearly 9 years ago now! She’s been absolutely the best thing that we could’ve asked for and we as a family have all benefitted from having her in our lives. You got the measure of all of us within the space of 15 minutes all those years ago and how right you were, what an enviable talent you have.
Managing Director of Altum Solutions
Searching for appropriate childcare can be a mine field; I feel qualified to say this as we have had a couple of less than successful attempts. However, we had the good fortune to be recommended to Nanny Plus who have very successfully placed a first class Nanny and indeed Maternity Nanny with us.
Di Williams came out to visit us and to listen to and learn about our particular child care needs; I felt that the whole brief was handled in a very professional manner and most importantly we now have a great nanny in situ. Interestingly, our Nanny also rates Nanny Plus as the best Nanny Agency around due to the vigorous nature of the agency vetting procedure.
Di has exceptional intuition, is extremely professional and attentive and comes highly recommended by all who have worked with her.
Director at 5plus architects
Di and Jane at Nanny plus Childcare have been totally professional in achieving our childcare needs recently when we were searching for a Nanny. Following a meeting at our home, they sourced Nannies specific to our childcare requirements and collated a short list of Nannies from which we held interviews. I was most impressed with the thoroughness of the search and I felt that all the nannies fully understood our role and indeed we understood what the nannies were seeking as the paper work on the candidates was very detailed.
At all times we felt that the agency was working on our behalf and on behalf of the Nanny. Nanny Plus deserves the reputation they have developed – Well Done!
Di was recommended to me as being excellent and she provides a truly first rate service. She was incredibly committed,to helping with a tricky assignment and immediately understood what I was looking for. I now wouldn't use any other agency.
At Last! A nanny agency that makes the effort to know the clients needs – we really rated this agency above others. The personal service and indeed out of hours service made such a difference to us. As working parents it is not always convenient to reach for the phone in office hours, but the fact that Nannyplus were there at weekends and during the evening made such a difference.
We have used Nanny Plus for the past 7 years and I have no hesitation in recommending them. When I initially searched for an Agency I sought the advice of work colleagues, each said Nanny Plus and am pleased to say that I have continued to use their service as our needs have evolved. They have been unfailing in their commitment to us; be it from a requiring a babysitter or nanny, and indeed latterly a housekeeper, all of our needs have been met. I have continued to recommend Nanny Plus
We had struggled with our childcare needs for a while and had used other agencies to try to solve our problem. Ours is a particular need but I felt that we were being processed opposed to being taken seriously. Nannyplus did so much more. You took a real interest in our requirements and I felt put effort and thought in to resolving our care requirements. I more than happy to recommend you.
I am the sort of guy who believes in excellence of customer service. In my business, I feel it is key. Nothing in business, is more important than giving your clients, the very best, most attentive, original and responsive customer service, at all times. Di Williams is superb at what she does. Creative, highly personable, and incredibly knowledgeable in her chosen field , she listens to what her clients want and she creates solutions to match. I was impressed with her from day one and I would recommend her services, without a moment's hesitation.
In life, I am a big believer in the theory that you get what you pay for. With Di, that is, access to an expert . Worth every penny and then some!
Quite superb, in my opinion.
Chief Executive Officer at Reich Insurance Group
Great service, beat our expectations, will recommend you with out hesitation
I used Nannyplus to find a nanny for our children as a result of a work related relocation. We had a lot to achieve in relation to the move, however from the outset, I felt that Nannyplus understood our brief. They were very professional; taking the time to listen to our requirements by coming to visit us; their service surpassed our expectations and I am delighted to report that we have an excellent nanny as a result.
Thank you so much for all your efforts. Your personal touch made such a difference. Sarah is just exactly what we were looking for. She is brilliant and such a great match for our family. The girls love her to bits!.
Thank you again. I shall certainly be happy to recommend you.
Lymm, nr Warrington, Cheshire
Just a short note of appreciation. I had great reservations when we began our search for a nanny; I believed our last nanny was such a hard act to follow. You took the time to find out just exactly what we required - your thoroughness has worked. I can't thank you enough.
Our children are incredibly happy, and I feel very comfortable leaving the house each day, knowing that the children are safe, loved and stimulated.
I felt that I wanted to write and say Thank you. Clare is fabulous, the children have really taken to her and I wonder how we ever managed before.
Both Simon and I appreciated the time and effort you took on our behalf, particularly the advice on contacts and pay roll. We feel that your agency surpassed its self in terms of in terms of value.
Simon and Melissa Hunt
Our aim is to ensure that childcare candidates provided by Nanny Plus have been vetted to the highest possible standards. In order to achieve this, as a childcare agency we guarantee that each candidate will have undergone a thorough personal and biographical interview, by an experienced interviewer. Find out more...
We are often asked 'What is the right solution for me?' At Nanny Plus, firstly we want to understand your particular circumstances, we listen to your needs, we ask about your lifestyle and your timescales and your budget. With excellent knowledge of the area and local childcare facilities; we are able to work with you and advise on all aspects of childcare. Find out more...